AL-Hameed Int. continues to focus its resources on our customers to improve its services and to facilitates them to get maximum comfort level. Our customer services section offers answers to commonly asked questions listed below in addition to have direct contact with us.

   
1 What are the different modes through which I can transfer money through you?
   
2 How long will it take for the money to reach my beneficiary’s bank account if it is remitted through you?
   
3 Do I have to come physically to your Branch to carry out any Foreign Exchange Transaction?
   
4 Do you provide pick up service for Bank Transfers from Home or office?
   
   
   
   
Q1. What are the different modes through which I can transfer money through you?
 
Through Demand Drafts, Bank to Bank Funds Transfer (TT), Door to Door Payment in Cash/ Cheque and through Mail Transfer.
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Q2.
How long will it take for the money to reach my beneficiary’s bank account if it is remitted through you?
A.
Your money will be remitted swiftly and securely by us. Funds will be credited to your beneficiary’s bank account within 1 to 3 working days in countries where on-line Bank Automated Payment Systems are available and your beneficiary's bank is a member of the Automated Payment System of that country. In other cases funds will be credited within 3 to 6 working days.
 

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Q3.
Do I have to come physically to your Branch to carry out any Foreign Exchange Transaction?
A.
Your orders for Drafts, Foreign Currencies and Travelers Cheque can be placed through the phone, by Fax or through Internet. We deliver them to customer’s place of work, provided its location is within the city limits where one of our branches are located.
 

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Q4. Do you provide pick up service for Bank Transfers from Home or office?
A.

We offer pick up service for Bank Transfers with no minimum transaction limit from Remitter’s home or office provided provided it is located within the city limits where one of our branches are located.

 

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