AL-Hameed Int. continues to focus its resources on
our customers to improve its services and to facilitates
them to get maximum comfort level. Our customer services
section offers answers to commonly asked questions listed
below in addition to have direct contact with us.
How long will it take
for the money to reach my beneficiary’s bank
account if it is remitted through
you?
A.
Your money will be remitted
swiftly and securely by us. Funds will be credited
to your beneficiary’s bank account within 1 to 3
working days in countries where on-line Bank
Automated Payment Systems are available and your
beneficiary's bank is a member of the Automated
Payment System of that country. In other cases
funds will be credited within 3 to 6 working
days.
Do I have to come
physically to your Branch to carry out any Foreign
Exchange Transaction?
A.
Your orders for Drafts, Foreign
Currencies and Travelers Cheque can be placed
through the phone, by Fax or through Internet. We
deliver them to customer’s place of work, provided
its location is within the city limits where one
of our branches are located.
Do you provide pick up
service for Bank Transfers from Home or
office?
A.
We offer pick up service for
Bank Transfers with no minimum transaction limit from
Remitter’s home or office provided provided it is located
within the city limits where one of our branches
are located.